These 16 public decisions, judgments and enforcement records are not all verified passenger payouts.
Directory entries
Cebu Maintenance Delay: Group Payment DecisionFour travelers on an Incheon–Cebu package trip faced a long maintenance-related delay. The published consumer-dispute decision called for KRW 311,000 for the group of four, not for each traveler.Hong Kong Connection Delay: Group Award and LossesA Korean consumer-dispute decision discussed a delayed connection and a KRW 415,000 payment for two travelers together.Nha Trang Long Delay: Decision and Timing ConflictThe published record discusses KRW 420,000, reflecting a KRW 70,000 amount for each of six travelers in the carrier's proposal.Gimpo–Busan Cancellation Notice DisputeA published Korean consumer case examined notice of a cancellation and a later replacement-ticket fare difference.Cebu Package Delay: Refund Already ReceivedThis published package-travel dispute separated an earlier airfare refund from the remaining package amount. The additional ordered amount was KRW 603,440.Vienna Cancellation Notice 40 Days AheadThis consumer case involved a cancellation announced about 40 days before travel and a changed itinerary.Bangkok–Delhi Cancellation: Conflicting AmountsThe published text contains a conflict between the order and an amount calculation in its reasoning.Sturgeon: Long Arrival Delay and EU CompensationThe Court of Justice case is a key part of the EU approach to treating certain long arrival delays in the compensation framework.Folkerts: Missed Connection and Final ArrivalThe EU judgment examined a missed connection and delay at the final destination on a connecting itinerary.Germanwings: When a Flight Has ArrivedThis EU case distinguishes touchdown from the time passengers can leave the aircraft when measuring arrival delay.Van der Lans: Technical Fault and ExemptionsThe EU judgment addresses whether an unexpected aircraft technical fault is an extraordinary circumstance.McDonagh: Volcanic Ash and Passenger CareThe EU case illustrates that extraordinary circumstances can affect fixed compensation while care duties remain a separate question.Southwest Holiday Meltdown: Penalty vs RefundUS DOT announced a USD 140 million enforcement penalty connected to Southwest's 2022 holiday disruption and later issued a follow-up order.Qantas Canceled-Flight Sales: Court PenaltyAn Australian court ordered an AUD 100 million penalty over misleading sales of already-canceled flights.IndiGo December Disruption: Temporary VoucherThis Indian disruption involved a temporary INR 10,000 travel-voucher program and regulatory findings.Delta CrowdStrike Disruption: Special AssistanceDelta published special measures after the 2024 CrowdStrike-related disruption.
One public decision doesn't predict the outcome of your claim.