This consumer case involved a cancellation announced about 40 days before travel and a changed itinerary.
What the public record covers
This is a consumer dispute decision record. A publication date tells you when the page appeared, not when a traveler was paid.
Amount and receipt status
The public source doesn't establish a reliable amount for this case. An inconvenience claim still required evidence of a compensable loss. The notice date alone did not prove a payment entitlement.
The public source doesn’t confirm a transfer to an individual traveler. That’s different from saying no payment happened.
What it means for your claim
Compare the case facts, rule version, airline explanation, and evidence with your own itinerary. The decision shows how one dispute was assessed; it doesn’t promise the same outcome for you.
Official sources
- Korea Consumer Agency Published Decision 1000885557 — Korea Consumer Agency; checked 2026-10-31
- Air passenger rights — European Union / Your Europe; checked 2026-10-31