The published text contains a conflict between the order and an amount calculation in its reasoning.
What the public record covers
This is a consumer dispute decision record. A publication date tells you when the page appeared, not when a traveler was paid.
Amount and receipt status
The public source doesn't establish a reliable amount for this case. The amount remains unknown because the published figures conflict. It shouldn't be counted as a verified payment.
The public source doesn’t confirm a transfer to an individual traveler. That’s different from saying no payment happened.
What it means for your claim
Compare the case facts, rule version, airline explanation, and evidence with your own itinerary. The decision shows how one dispute was assessed; it doesn’t promise the same outcome for you.
Official sources
- Korea Consumer Agency Published Decision 1000868447 — Korea Consumer Agency; checked 2026-10-31