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OFFICIAL CASES

Cebu Package Delay: Refund Already Received

This published package-travel dispute separated an earlier airfare refund from the remaining package amount. The additional ordered amount was KRW 603,440.

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What the public record covers

This is a consumer dispute decision record. A publication date tells you when the page appeared, not when a traveler was paid.

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Amount and receipt status

The public record lists KRW 603,440 as ordered additional payment. It was not 40% of the entire original package price and was not a second full flight-fare refund.

The public source doesn’t confirm a transfer to an individual traveler. That’s different from saying no payment happened.

What it means for your claim

Compare the case facts, rule version, airline explanation, and evidence with your own itinerary. The decision shows how one dispute was assessed; it doesn’t promise the same outcome for you.

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Official sources

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One public decision doesn't predict the outcome of your claim.