Four travelers on an Incheon–Cebu package trip faced a long maintenance-related delay. The published consumer-dispute decision called for KRW 311,000 for the group of four, not for each traveler.
What the public record covers
This is a consumer dispute decision record. A publication date tells you when the page appeared, not when a traveler was paid.
Amount and receipt status
The public record lists KRW 311,000 as ordered payment. The carrier's explanation and reasonable measures were part of the reasoning. Keep the group total separate from any per-person figure.
The public source doesn’t confirm a transfer to an individual traveler. That’s different from saying no payment happened.
What it means for your claim
Compare the case facts, rule version, airline explanation, and evidence with your own itinerary. The decision shows how one dispute was assessed; it doesn’t promise the same outcome for you.
Official sources
- Korea Consumer Agency Published Decision 1001871627 — Korea Consumer Agency; checked 2026-10-31
- Consumer Dispute Resolution Standards, Notice 2025-14 — Korea National Law Information Center; checked 2026-10-31