Korean Consumer Dispute Standards for Flight Claims

Consumer dispute resolution standards guide a dispute; they are not the same as an EU-style automatic fixed award. Check the current annex and the carrier's explanation.

Why it matters

The current Korean aviation annex still needs a case-specific check before a fare percentage is used.

Facts to verify

1. Flight date and jurisdiction.
2. Departure, arrival and any protected connection.
3. Actual operating carrier, notice, reason and replacement offer.

What to do next

Read the full rule guide, keep the original records, and ask the operating airline for a written decision. This page helps you frame the question; it doesn’t calculate an award.

Official sources

• Consumer Dispute Resolution Standards, Notice 2025-14 — Korea National Law Information Center; checked 2026-10-31