Deadlines vary by jurisdiction and claim type. For Canada APPR fixed compensation, the usual written request window is one year; check other rules separately.
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What to check
Keep the first claim, case number, airline reply, and any new evidence together. That makes it easier to ask a focused follow-up question or use the right complaint channel.
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What to do next
Use the appeal guide to answer the airline’s actual reason, not just repeat the original request.
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Official sources
- Canadian Transportation Agency: Flight delays and cancellations: rebooking, refunds and compensation
- ANA: ANA Information on Compensation
- Department of Justice Canada: Carriage by Air Act, Schedule V: Montreal Convention Articles 19 and 35
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Your route and travel date may change the answer. Check the linked official rule.