Airline Claim Denied? Escalation Steps

A useful appeal responds to the airline's specific rule and factual reasons.

Before you begin

Read the airline's denial line by line. Your follow-up is stronger when it answers the reason actually given.

Step-by-step

1. Keep the original claim and written denial.
2. Correct any missing fact and attach new evidence.
3. Check the proper regulator, ADR or consumer complaint route.

One thing to watch

An enforcement authority may not be able to order an individual payment.

Use the airline directory for the right official page and the rule library for the conditions that apply to your flight.

Official sources

• Korea Consumer Agency — Korea Consumer Agency; checked 2026-10-31
• Air passenger rights — European Union / Your Europe; checked 2026-10-31
• Cancellations — UK Civil Aviation Authority; checked 2026-10-31
• File a Consumer Complaint — U.S. DOT; checked 2026-10-31
• Air travel complaints — Canadian Transportation Agency; checked 2026-10-31
• Travel delays and cancellations — ACCC; checked 2026-10-31