Canada APPR Compensation Claim Letter Template

Need to write a canada appr compensation claim? Start with this draft, then check every fact against your ticket and the applicable rule.

When to use this draft

Confirm the APPR category, airline size, final arrival, and notice before using a compensation amount.

Editable letter text

Compensation claim under the APPR — {{flight_number}}

Subject: Compensation claim under the APPR — {{flight_number}}

Dear Customer Relations Team,

I am submitting the following request concerning my flight.

Flight date: {{flight_date}}
Flight and operating carrier: {{flight_number}} / {{operating_carrier}}
Itinerary and ticket structure: {{route_and_ticket_structure}}
Original schedule: {{scheduled_times_with_timezones}}
Actual schedule or cancellation notice: {{actual_times_or_cancellation_notice}}
Reason provided by the airline: {{communicated_reason_or_unknown}}
Ticket seller: {{ticket_seller}}
Previous case reference: {{previous_case_reference_or_none}}

My final-arrival delay was {{arrival_delay}}, and I received notice at {{notice_received_at}}.
The reason and supporting information supplied by the airline are: {{reason_and_evidence}}.
Please assess my claim for {{conditional_amount_cad}} under the APPR, including the applicable carrier-size category and whether the disruption was within the airline's control and not required for safety.
Please provide payment or a written explanation within the applicable response period. Explain the terms of any non-monetary alternative and obtain my separate agreement.

Attachments: {{attachment_list}}
Name and contact details: {{name_and_contact_entered_only_for_official_submission}}

Please acknowledge receipt, provide a case reference and respond in writing.
Thank you.

Before sending

Replace the placeholders with your own flight details and delete any request that doesn’t fit. The letter tool can fill and export a draft, but you still need to send it through the official channel.

Official sources

• Flight delays and cancellations: rebooking, refunds and compensation — Canadian Transportation Agency; checked 2026-10-31
• Flight Delays and Cancellations: A Guide — Canadian Transportation Agency; checked 2026-10-31