UK passenger rights can cover flights departing the UK and certain inbound flights, depending on the carrier and route. Confirm the actual operating airline and the flight direction before relying on a compensation table.
Separate the remedies
A cancellation or long delay may require the airline to offer rerouting or a refund and appropriate care. Conditional fixed compensation is usually discussed in bands of £220, £350 and £520; some long-haul situations can lead to a lower amount. The figure is never guaranteed merely because a flight was late.
Build the claim
Record the scheduled and actual arrival, the cancellation notice, the carrier's reason, replacement flight details and reasonable expense receipts. Submit to the operating airline first. If a written answer does not resolve the case, check the UK Civil Aviation Authority's guidance and any applicable ADR provider.
Official sources
- Delays — UK Civil Aviation Authority
- Cancellations — UK Civil Aviation Authority
- Air passenger travel guide — UK Department for Transport