Türkiye SHY-YOLCU Flight Passenger Rights

Türkiye's SHY-YOLCU passenger-rights rules can apply to qualifying cancellations, delays and denied boarding. Domestic and international flights can have different provisions, and the flight date and operating carrier remain important.

Before estimating money

Confirm the current amended text, the flight distance or route category, the actual delay or cancellation notice and the reason given by the carrier. A currency-conversion rule may depend on the payment date; do not copy an older exchange-rate instruction into a new claim.

Practical claim steps

Ask the airline for its written decision and preserve the itinerary, notices and expenses. Use the Turkish aviation authority's passenger-rights information and complaint channel for unresolved matters.

Official sources

• SHY-YOLCU amendment 10 December 2024 — Türkiye Resmî Gazete / SHGM
• Yolcu Hakları — SHGM
• Başvuru Usul ve Esasları — SHGM