Thailand's CAAT passenger protections were updated in 2025. Available cancellation guidance doesn't establish a complete current delay table here, so this page won't calculate an automatic delay payment.
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If your flight is canceled
Check the notice date, replacement travel and refund options, and any available assistance. Keep the ticket, notices, airline response and expense receipts.
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Confirm the current rule
Use CAAT's current guidance for the flight date and flight category before citing a threshold or amount. An international leg may also involve another jurisdiction's passenger-rights rules.
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Official sources
- New passenger rights: Regulation No. 101 — CAAT
- Passenger rights for flight disruptions — Airports of Thailand
- Thai Airways flight disruption request — Thai Airways
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Rules can change. Check the official text that applied on your flight date.