India's DGCA framework addresses cancellations, delays and denied boarding. But before quoting a payment or deadline, check the Civil Aviation Requirements that applied on your travel date.
Advertisement
What to ask the airline
Request a written explanation, alternative flight or refund options and the assistance available during the wait. Keep the ticket, notices, actual travel times and expense receipts.
Advertisement
Escalation
If the airline's response is inadequate, consult current DGCA material and the official AirSewa complaint route. Older summaries aren't enough for an automatic current-law calculation.
Advertisement
Official sources
- DGCA passenger rights provisions explained — Ministry of Civil Aviation / PIB
- AirSewa — Ministry of Civil Aviation
- SpiceJet passenger rights — SpiceJet
Advertisement
Rules can change. Check the official text that applied on your flight date.