Airline-Canceled Flight: How to Get a Refund

An airline cancellation can create a refund choice for transportation you decline to use.

Start here

Identify the ticket seller, original payment method and unused segments. Keep the cancellation notice and any alternative you rejected.

1. Find the ticket receipt and the seller’s name.
2. Mark the flight segments you didn’t use.
3. Save the change notice and any credit or replacement offer before responding.

What the rights mean

Getting the ticket price back is one question; a separate payment for a disruption is another. The seller, payment method, unused segments, and any alternative you accepted can change the refund route.

Your next step

Ask for an itemized decision and a case number. If the answer points you to another company, use the carrier directory to verify that path before sending sensitive details.

Official sources

• Refunds — U.S. DOT; checked 2026-10-31