How to Collect Evidence for a Flight Claim

Collect records in chronological order so the airline can see the original itinerary and what changed.

Before you begin

Make one folder for the original booking and another for notices, actual travel records, and receipts. Keep the dates visible.

Step-by-step

1. Save the ticket and original itinerary.
2. Keep cancellation or delay notices with timestamps.
3. Add actual arrival, case numbers and itemized expense receipts.

One thing to watch

Remove passport, card and booking details before sharing a public review.

Use the airline directory for the right official page and the rule library for the conditions that apply to your flight.

Official sources

• JAL international flight expense reimbursement — Japan Airlines; checked 2026-10-31
• ANA Information on Compensation — ANA; checked 2026-10-31
• Documents required to file a travel insurance claim — Travel Guard; checked 2026-10-31
• Air passenger rights — European Union / Your Europe; checked 2026-10-31