Airport Flight Cancellation and Delay Checklist

At the gate, solve immediate travel and lodging needs before calculating a legal claim.

Before you begin

Keep the booking open on your phone and ask the airline for its latest written update. That saves time if the gate, route, or replacement changes again.

Step-by-step

1. Save the airline notice and revised schedule.
2. Ask the operating carrier about rerouting, a refund and care.
3. Keep receipts and a written case number.

One thing to watch

The airport display is useful evidence, but a compensation decision requires the applicable rule and final travel result.

Use the airline directory for the right official page and the rule library for the conditions that apply to your flight.

Official sources

• Air passenger rights — European Union / Your Europe; checked 2026-10-31
• Airline Cancellation and Delay Dashboard — U.S. DOT; checked 2026-10-31
• Flight Delays and Cancellations: A Guide — Canadian Transportation Agency; checked 2026-10-31