A separately booked hotel follows its own cancellation terms. An airline ticket refund does not automatically refund an unused room. A package booking, trip insurance or documented-loss claim may create different paths.
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Where to start
The tricky part is that your flight and hotel may be two separate contracts, even when they’re part of the same vacation.
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Keep these records
- Hotel cancellation terms and the deadline shown when you booked.
- Airline cancellation notice and new arrival date.
- Your request to change or refund the room and the seller’s answer.
Official next step
Save the hotel cancellation deadline, flight notice, replacement arrival date and any request to change the stay. Ask the hotel or booking platform for a written decision.
Use the airline directory for carrier-specific links. Check the rule for your route before you file.
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The rule, route, airline, and facts of your flight can change the answer.