National Enforcement Body: Meaning for Flight Refunds and Claims

A public authority responsible for enforcing passenger-rights rules in a jurisdiction. Its power to resolve an individual payment dispute may be limited.

Why it matters

A regulator may enforce a rule without ordering the airline to pay an individual traveler. Check the agency’s role.

Where to go next

Compare the applicable rule with your ticket and the airline’s written notice. You can also browse other flight-claim terms.