A refusal to transport a passenger who met the boarding requirements and did not volunteer to give up the seat. Jurisdiction-specific compensation may apply.
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Why it matters
Keep your check-in proof and the airline’s written reason. A voluntary agreement is a different situation.
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Where to go next
Compare the applicable rule with your ticket and the airline’s written notice. You can also browse other flight-claim terms.
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This definition is a starting point. The rule and ticket terms for your flight still matter.