FlightClaim
Home › GlossaryResearch snapshot: October 31, 2026
PLAIN-LANGUAGE TERMS

Within the carrier’s control: Meaning for Flight Refunds and Claims

A Canadian APPR classification for a disruption the airline can control. A separate safety category affects which remedies apply.

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Why it matters

Under Canada’s APPR, this classification can affect care, rebooking, refunds, and compensation differently.

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Compare the applicable rule with your ticket and the airline’s written notice. You can also browse other flight-claim terms.

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This definition is a starting point. The rule and ticket terms for your flight still matter.