The airline or agency that issued the ticket. The issuer can matter for refund processing and changes to remaining flight segments.
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Why it matters
If the airline sends you to a travel agency for a refund, this detail helps you identify the company that issued the ticket.
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Where to go next
Compare the applicable rule with your ticket and the airline’s written notice. You can also browse other flight-claim terms.
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This definition is a starting point. The rule and ticket terms for your flight still matter.