Care / assistance: Meaning for Flight Refunds and Claims

Meals, communications, lodging or ground transport that an airline may need to provide during a disruption. Care can remain relevant even when fixed compensation is exempt.

Why it matters

A weather-related exemption from a fixed payment doesn’t automatically settle whether you should get meals or a hotel during the wait.

Where to go next

Compare the applicable rule with your ticket and the airline’s written notice. You can also browse other flight-claim terms.