Can I claim a prepaid hotel I could not use?

This is a separate documented-loss or insurance question, not an automatic flight-refund item. Check the hotel contract, package terms, applicable law and causation.

What to check

Keep itemized receipts and the airline’s written offer of help. A bill shows what you paid; you may still need to show why the cost was necessary and who should cover it.

What to do next

List each cost separately and attach the receipt. The expense tracker can help you organize the amounts without treating them as approved.

Official sources

• Department of Justice Canada: Carriage by Air Act, Schedule V: Montreal Convention Articles 19 and 35
• Travel Guard: Documents required to file a travel insurance claim
• Korea Consumer Agency: Korea Consumer Agency Published Decision 1001713128