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Home › FAQResearch snapshot: October 31, 2026
QUESTIONS & ANSWERS

What if I bought a replacement ticket myself?

Do not assume every self-purchased ticket is reimbursable. Record the airline's offered rerouting, urgency, price and reason you could not use its option before asking for repayment.

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What to check

Keep itemized receipts and the airline’s written offer of help. A bill shows what you paid; you may still need to show why the cost was necessary and who should cover it.

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What to do next

List each cost separately and attach the receipt. The expense tracker can help you organize the amounts without treating them as approved.

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Official sources

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Your route and travel date may change the answer. Check the linked official rule.