Should each family member file a separate claim?

Check whether the airline form permits a group claim and whose ticket and expenses are covered. Identify each passenger and keep per-person fares separate from group expenses.

What to check

The route and operating carrier matter as much as the number of hours. Check which rule covered the flight on its travel date before using a compensation amount.

What to do next

Read the applicable country rule first, then send the airline the facts that support that specific claim.

Official sources

• ANA: ANA Information on Compensation
• Finnair: Finnair feedback and compensation
• Korea Consumer Agency: Korea Consumer Agency Published Decision 1001871627