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Home › FAQResearch snapshot: October 31, 2026
QUESTIONS & ANSWERS

Why do Canadian airline compensation amounts differ?

Canada's APPR uses different fixed amounts for large and small airlines when all compensation conditions are met. Carrier size is only one condition; responsibility and arrival delay also matter.

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What to check

The route and operating carrier matter as much as the number of hours. Check which rule covered the flight on its travel date before using a compensation amount.

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What to do next

Read the applicable country rule first, then send the airline the facts that support that specific claim.

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Official sources

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Your route and travel date may change the answer. Check the linked official rule.