An EU operating carrier arriving in the EU can bring EU261 into scope. Confirm the actual operating carrier, itinerary, date and the reason for the disruption.
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What to check
The route and operating carrier matter as much as the number of hours. Check which rule covered the flight on its travel date before using a compensation amount.
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What to do next
Read the applicable country rule first, then send the airline the facts that support that specific claim.
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Official sources
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Your route and travel date may change the answer. Check the linked official rule.