How can I check an OTA refund-fee deduction?

Request a breakdown separating the airline fare rule, airline charge, agency service fee and any unused taxes. Compare it with the terms shown when you booked.

What to check

Pull up the ticket receipt and look for the seller, payment method, unused segments, and any voucher or replacement you accepted. Those details usually explain why a refund is delayed or reduced.

What to do next

Ask the ticket issuer for an itemized decision. If the seller sends you back to the airline, use the airline directory to check the official route.

Official sources

• Expedia: Expedia Terms of Service
• Trip.com: Trip.com Terms and Conditions: Flights
• U.S. DOT: Refunds