Does arrival delay end at landing or when the door opens?

EU case law focuses on when passengers can leave the aircraft, which can be later than touchdown. Other jurisdictions and insurance policies may define arrival differently.

What to check

Start with the airline’s notice, the original schedule, and when you actually reached your final destination. A departure delay and an arrival delay can lead to different answers.

What to do next

Ask the operating airline for its written reason. The rule checker can point you to the conditions worth reviewing.

Official sources

• Court of Justice / EUR-Lex: Germanwings C-452/13
• European Union / Your Europe: Air passenger rights