Trip-delay insurance is a policy claim with its own thresholds and exclusions.
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Start here
Check the policy certificate, payment requirement, delay proof and eligible receipt categories.
- Check the route and the rule in force on the flight date.
- Record actual arrival and the carrier’s written explanation.
- Keep receipts for costs you paid yourself.
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What the rights mean
A fixed award isn’t the same as getting a hotel bill repaid. Proven damages and insurance have their own evidence rules, too. Start with the remedy you’re actually claiming.
Your next step
Attach the notice, arrival record, and relevant receipts to a claim through the official airline path. The rule guide can help you explain why you think it applies.
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Official sources
- Air passenger rights — European Union / Your Europe; checked 2026-10-31
- International air travel liability limits set to increase — ICAO; checked 2026-10-31
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The rule, route, airline, and facts of your flight can change the answer.